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Consumer Care


Please use this form to get in touch with us. We aim to respond within three business days.


If your matter is urgent, why not call us? (Sydney business hours)


Australia: 1800 029 979              

New Zealand: 0800 446 147

Product
Product Name and Lot Number

If your message is about one of our products, please provide the following information: Product Name, Product Size, Product Number.  For example: Aveeno® Daily Moisturising Lotion 532ml.

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After completing the form, you have the option of uploading up to 5 files. Allowable file types are: pdf, jpg, jpeg, gif, bmp, tiff, doc, docx, xls, xlsx, txt, mov, avi, mpg, mpeg, mp3, mp4, flv. The maximum file size is 4MB.
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You may revoke your consent to our use of your personal information at any time by contacting us via any of the methods indicated on our website. Also, subject to exceptions permitted by applicable law you may request access to, or correction of, your personal information. For further information about how you might revoke your consent, request access to or correction of your personal information, make a privacy enquiry or complaint, please see our full Privacy Policy.
By pressing “Submit” you expressly consent to: * Your personal information being processed and stored outside your country of residence; and *Your personal information being processed by our contracted service provider; and *Your personal information being governed by this site’s Privacy Policy.


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Always read the label. Use only as directed. If symptoms persist, see your health care professional.


This site is published by the Johnson & Johnson Family of Companies Australia, which is solely responsible for its contents. It is intended for visitors from Australia only. See our Legal Notice and Privacy Policy. Last updated: April 2017. J&J Ref.AP/MOC/1016/0016 © Johnson & Johnson Family of Companies Australia 2015. All rights reserved. J&J EHS Policy

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